Stable System Operations
Through IT operation standards — an integrated IT operation system and extensive infrastructure deployment experience.
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We provide the best services across the entire IT process — from consulting and design to implementation, management and maintenance.
IT Service Value Chain
From Strategy to Operation
Strengthening business competitiveness through standardized, platform-based solutions tailored to diverse industries.
- Biz. AnalysisISP
- AI / DT StrategyISP
- Biz. ModelPI
- DesignSI
- DeploySI
- Ops / MaintenanceITO
Business-Centric (up-stream)
IT-Centric (down-stream)
Quick Response to Requirements
An established response system aligned with customer needs and changing environments.
Enhanced Customer Competitiveness
Improved service levels supported by advanced IT operation and maintenance systems.
ITO Service
What We Operate for You
Six service lines that cover the full lifecycle of enterprise IT.
SM Service
- System management & program development
- IT operation strategy support & new technology proposals
- Incident response & recovery, security and backup management
- User support, operational reporting & improvement activities
Infra Service
- Server, storage & network equipment management
- Cloud services (IaaS, PaaS, SaaS) deployment & management
- Virtualization & container platform implementation
- Data center operation
Application Service
- Enterprise application (ERP, CRM, SCM, groupware) operation management
- Application development & customization
- Application Management Outsourcing (AMO)
IT Infrastructure Construction
- Power supply & UPS installation, cabling & network construction
- HVAC systems, fire protection & safety systems
- Rack installation, structured flooring & ceiling
- Environmental monitoring (DCMS) & maintenance
Security Service
- Security operations (MSS: SASE)
- Network & endpoint security
- Personal data protection & data encryption
- Incident response & disaster recovery (DR)
Consulting & Architecture
- Development of IT strategies and DX roadmaps
- Consultation on cloud and hybrid environment migration
- Data analytics and AI adoption strategies
- IT governance and regulatory compliance support
Data Center & Network
Always On, Around the Clock
We provide integrated communication line management, IDC space and 24/7 monitoring with real-time on-site response for LOTTE Group companies in Indonesia. Our Korea head quarter operates four specialized data centers powered by cutting-edge cloud technology.
229.4㎡
Facility area, up to 24 racks
365days
2 shifts daily, 08:00–22:00
5+
Client companies hosted
8staff
1 Korean GM, 7 Indonesian staff
Facility Overview
- Completion
- June 2013
- Location
- Lotte Shopping Avenue, Jakarta — 8th floor (P8)
- Area
- 229.4㎡ — server room 62.6㎡ / UPS room 49.6㎡ / office 99.5㎡ / storage 17.5㎡
- Clients
- Lotte Mall, Lotte Capital, Sinarmas Hana Finance, KMK and others
- Operation
- 2 shifts daily, 365 days (08:00–22:00)
- Staff
- 1 Korean general manager, 7 Indonesian staff
Operation & Safety
-
Stable facility management
Continuous monitoring, regular inspections, quick response and full recovery in case of failure. -
Redundant system configuration
Emergency generator, UPS, line and equipment redundancy, DB backup management. -
Domestic-level management & security
Access control, CCTV operation, 24/7 monitoring (FMS), information protection management. -
Safety facility operation
PAC, leakage detectors and fire suppression (halon gas) systems. -
HQ expertise support
Annual inspection by security and information protection specialists from head quarter; integrated management with the Korea HQ UBIT Center.
See the solutions behind the services
Smart retail, security, AI and EV charging infrastructure.
Our solutions